FAQ - Countertops by Design

What are your operating hours?

You may contact us at any time of the day 24/7 by calling or emailing us.

Why choose our services over traditional countertop installation?

You can find most benefits of our service below this FAQ section. A few benefits to choosing our business are:

100% Customizable Colors, Designs, Patterns and Styles.
Elegant Look and Feel – While our high-gloss finish is breathtaking, it also reflects light and brightens your entire space.
Fraction of the cost of other surfaces. Our professional epoxy resurfacing services give your kitchen a fresh new look.
Epoxy Finish is Seamless – Creates a continuous surface eliminating joints and seams, unlike other countertop options.
Heat Resistance – After the 30-day cure time, your new surface can withstand up to 500 degrees of heat.

How durable is Epoxy when applied to countertops?

Epoxy is more impact resistant than concrete or stone.
- When an impact occurs, epoxy can deform slightly without cracking, allowing it to absorb the shock and redistribute the force.
Epoxy is highly resistant to oil and grease, which makes it perfect for use in the kitchen where these substances are often present.

Are there different edge types that we can choose for our countertops?

Yes, we offer a rock-edge finish and a smooth finish.
However, the rock edge takes more time and requires more material, so the project cost will be slightly more.

How long does the process take and how long until my countertops become functional?

Typically our process takes about 3 days. Each day has it’s own process that takes time to set in.
Your new countertop will be functional 18-24 hours after our 3 day process.

Why choose Epoxy over other surfaces?

100% Customizable Colors, Designs, Patterns and Styles.
- Epoxy offers a variety of finishes, from high gloss to matte.
- Epoxy designs can be customized with different colors, metallics, and decorative flakes to give you the surface you envision.
Elegant Look and Feel – While our high-gloss finish is breathtaking, it also reflects light and brightens your entire space.
Fraction of the cost of other surfaces – Epoxy resurfacing with our professional services gives your kitchen a fresh new look.
No Demolition Required – We prep and can pour over most existing surfaces without taking your space away.
Effectively Conceals Imperfections – Beneficial for creating a smooth, uniform finish even on a damaged existing surface.
Epoxy Finish is Seamless – Creates a continuous surface eliminating joints and seams, unlike other countertop options.
- Other options leave open seams where dirt, moisture, or bacteria could accumulate. Our process eliminates this issue.
Heat Resistance – After an initial 30-day cure time, your new surface can withstand up to 500 degrees of heat.
Waterproof and Moisture Resistant – Cleaning your new surface will be a breeze and spills will be no problem!